Shipping and Delivery

At Olivia & Rose London, we strive to deliver your order quickly and accurately. This document provides all the information regarding our shipping and delivery policy.

Processing time

Orders are processed within 1 to 3 working days. Once your order has been dispatched, you will receive an email with tracking details.

Delivery time

The average delivery time is 3 to 7 working days, depending on your location. Please note that delivery may be delayed during peak periods or due to customs procedures.

Shipping method and origin

All orders are shipped directly from our supplier in China. As a result, customs fees may apply depending on the destination country.

Shipping costs

Shipping costs are displayed during the checkout process and depend on the weight, destination, and selected shipping method.

Responsibility during shipping

If tracking information indicates that the parcel has been delivered, responsibility passes to the customer.

Please carefully check your address; any errors must be reported within 24 hours of placing the order.

Contact

For any questions regarding shipping, you can contact us at:
📧 info@oliviaroselondon.uk